Audit-Ready and Acquisition-Ready: How Parchment Used Compliance to Accelerate Growth

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Digital Credential Management

SOC 2, PCI DSS, ISO 27001

Parchment (acquired by Instructure in 2024) is one of the world’s largest academic credential management platform and network, helping learners, academic institutions, and employers request, verify, and receive transcripts, diplomas, and other credentials.

Opportunity

As one of the world’s largest academic credential platforms, Parchment was managing both PCI and SOC 2 audits with separate firms. But with rapid growth, increased membership, and multiple acquisitions on the horizon, they needed a smarter approach.

Solution

360 Advanced was recommended for their ability to integrate multiple frameworks into a unified compliance engagement. The team prioritized understanding Parchment’s goals and internal dynamics, then tailored a roadmap that included SOC 2, PCI, and eventually ISO 27001 when Parchment expanded internationally.

“Being able to leverage the compliance reports we’ve done with 360 Advanced enables a faster speed of delivery in our deal cycles, which we’ve seen with both new sales and renewals. In addition, getting through our assessments and audits greatly prepared us for the Technical Due Diligence that led up to us being acquired. Being able to say we have a third-party compliance partner — and then show everything we’ve done and our roadmap for what we’re doing next — is evidence that we’re invested and committed to cybersecurity compliance.”

Erin Elliott

Director of Information Security

Results

Integrated compliance across SOC 2, PCI, and ISO 27001

Faster procurement and renewals by leveraging completed audits over security reviews

Streamlined onboarding of acquired companies into compliance program

Clear communication and strong collaboration across IT, HR, and leadership

Successfully completed technical due diligence that supported their 2024 acquisition

#1

Largest credential exchange in the world

6

Partner countries

165

Million+ credentials exchanged

Discover how our Integrated Compliance approach drives results for companies like Parchment.

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