Case Study
Integrative approach to security compliance helps Parchment win business opportunities
Industry
Digital Credential Management
Location
Scottsdale, AZ
#1
Largest credential exchange in the world
6
Partner Countries
165
million+ credentials exchanged
Parchment
Parchment is one of the world’s largest academic credential management platform and network, helping learners, academic institutions, and employers request, verify, and receive transcripts, diplomas, and other credentials. In 2024, they were acquired by Instructure.
Erin Elliott
Director of Information Security
“Being able to leverage the compliance reports we’ve done with 360 Advanced enables a faster speed of delivery in our deal cycles, which we’ve seen with both new sales and renewals. In addition, getting through our assessments and audits greatly prepared us for the Technical Due Diligence that led up to us being acquired. Being able to say we have a third-party compliance partner — and then show everything we’ve done and our roadmap for what we’re doing next — is evidence that we’re invested and committed to cybersecurity compliance.”
Challenges
Parchment was no stranger to compliance audits. They’d been completing PCI DSS for years and then added in SOC® 2, both with different auditing firms. Yet as their business grew and they continued to attract new members, seek out acquisition opportunities, and acquire more companies, they wanted to find one compliance auditing partner who could not only provide a deeper and integrated approach to all of their auditing needs, but who could also understand and adapt to the ever-changing nature of their growing business. They knew that consolidating and expanding their compliance approach would be a key factor in their ability to secure bigger business opportunities going forward.
“The integrative approach that 360 provides allows us to expand to other standards or audits when we need to. Because of the control mapping we have already established, it makes it easy to fold new things into our compliance frameworks and continue to grow our business.”
Erin Elliott
Director of Information Security
Solution
Parchment received a recommendation for 360 Advanced. They loved that 360 provided a broad range of cybersecurity and compliance assessment services, as well as the strategic guidance and road mapping to integrate multiple initiatives into a single, streamlined engagement. They also appreciated that 360 focused heavily on learning about their business, including what their challenges were and what they wanted to achieve with — and because of — their compliance frameworks. Parchment has been working with 360 Advanced since 2022.
Results
Developing, maintaining, and communicating security and compliance to your clients is convenient and cost-effective