Chad Pierce February 12, 2020
I think the strength of SSA16 accreditation compliance has been such an advantage for us, allowing us to improve our processes, provide oversight and have our customers see the difference. None of our customers required it before, but now it is standard language in RFPs/bids. We are the market leader and this has provided us with a competitive advantage we didn’t have previously. The SOC examination has exceeded our wildest dreams. We are communicating this as part of our sales process and now it’s a requirement in nearly all the RFPs. We’ve won every single bid we submitted on since we received compliance. We think that is the key differentiator.